Sunday, July 18, 2004

Sun
18
Jul
2004

Crafty Knick Knack Shelf

Current mood: bearmood — artistic crafty
Well, awhile back I bought this unfinished shelf at Hobby Lobby on which to put some of my craft/sewing related figurines. It has taken me forever to get it done. Every time I start working on it, something else comes up. Well, I decided it was going to be the main focus during this school break and the good news is that I will probably finish it today. I'm so psyched. Pictures will follow!

Thursday, May 13, 2004

Thu
13
May
2004

Miniatures

I was just reading Melyssa's site and she had this link to this wonderful little miniature scrapbook store. The detail is abolutely incredible! I love miniatures. I want to make a miniature craft room for myself someday. There's a great little store called Norm's Dollhouse over at 7300 S. Colorado Blvd. that has some neat little miniatures. Of course, the ones I like are really expensive.

Tuesday, August 26, 2003

Tue
26
Aug
2003

They’re the bomb!

Since I totally ragged on the stupid chick from Selma's Yarns the other day, I feel obliged to sing the praises of another. (I would link to that post, but I've just realized my archives are jacked.) I mentioned that I had ordered the chart from someone else and the most amazing thing happened--I actually received the correct chart last Friday afternoon! It only took three, count them, three days to get it. I was soooooo happy. The store is The Rocking Horse. I'll definitely check her out first if I'm ever looking for a particular pattern. Whoo Hooo!

I've got more things to say, but I'm tired and it's late, so they'll have to wait until tomorrow.

Wednesday, August 20, 2003

Wed
20
Aug
2003

Craft Business

I really, really, really want to start some sort of crafting business. I've been dreaming about doing this for well over ten years. This is the most confident that I've ever felt about actually being able to do it. Right now I'm just trying to figure out where to get some money for the inital capital outlay. Oh, and I need a really good business name. Any ideas?
Wed
20
Aug
2003

Hopefully

Well, I found that chart I wanted on another web site and I emailed first to see if they actually had one in stock. The woman that emailed me back said they did, so I tried again.

I emailed the store I complained about in the last post:

From: LaDonna XXXXXX
Sent: Monday, August 18, 2003 6:58 PM
To: .(JavaScript must be enabled to view this email address)
Subject: Missing chart

To Whom it May Concern,

I received my order today (#XXXXXX) and was highly upset that the one chart that I was really wanting (HD-6418 Sew Petite) is the one that was not included. I understand from the charge card slip that I was not charged for it; however, the lack of explanation for the missing item as well as the fact that the item is still listed on your website kind of ticks me off. Plus, I had to wait OVER two weeks for these items to arrive, only to not get the ONE chart that prompted me to order from you in the first place. Some sort of an email or a note included in the shipment as to the fact that this chart is not available for whatever reason would've been really nice. Just thought I'd let you know that I'm displeased and will not be purchasing anything again.

LaDonna XXXXXX


Here's the response I got back today:

From: Selma Lindsay [mailto:order@selmasyarns.com]
Sent: Wednesday, August 20, 2003 11:29 AM
To: LaDonna XXXXXX
Subject: RE: Missing chart


Dear LaDonna:

We make every effort to write a note on the letter that we enclose with the charge slip. We may have missed explaining this to you. We apologize for that. We have no way of knowing that our mfg. discontinue items and they only way we know that info is by actually ordering it from the mfg. I stock a lot of the items on my web site, but not everything - there are over 20,000 items on my web site - The item that you ordered HD 6418 is out of print and the mfg. is not going to print it again.

Selma

Yeah, that made it all better. I really want to order from her again after that reply. I'm not stupid, I understand all of that about charts being discontinued, etc. I'm still pissed and that was so not a convincing apology. Maybe if you're going to have things on your website that you don't stock, you should have some sort of disclaimer. Maybe you shouldn't put things on a website that you don't stock. Maybe you should've contacted me the day I ordered (or within a couple of days) to let me know that you didn't have that item in stock instead of making me wait over two weeks to find out. Maybe you should stick to selling things in your shop and get your site off the internet. Better yet, try eBay. You're supposed to have the item in hand when you sell on there. Arrrgh!

OK, I'm calm now...